Meetings Today Blog

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Industry experts discuss a variety of topics specific to the meetings and events industry.


Pokémon Go (or No-Go) at Meetings

Nope, I've not used Pokémon Go and don't intend to. It's not the privacy issues as much as the "why-do-I-need it" issues. It may be harmless—though like anything where one's head is down while walking or driving (Does it work in cars? I fear it may), the possibilities for accidents are great. Of course, my always-seeing-risk-for-meetings brain wonders if there is liability if we haven't warned against or prohibited its use! Even an adult gamer friend and my spouse, also a gamer, have said "no" to it! In D.C., the Holocaust Museum and other locations have said "no." Local and national news are stressing the privacy issues. If you search the ...

Beyond the Tradeshow - Being Relevant (The Conclusion)

In my previous blog post, we continued our walkthrough of the five main stages of successful selling to planners, discussing the importance of listening and understanding. Prior to that we focused on research and engagement. This final post is all about following up. Stage 5 - Respond: So, you've made a connection with a planner—you have researched, you engaged, listened and understood. Now this is a very important part of the process ... how you respond! STORYTIME: Once upon a time a planner went to IMEX and met up with 100s of suppliers. Some were too big to meet her needs, some were too small, but some, ...

When Laws and Meetings Collide: Go, Stay or Boycott?

Years ago, working in-house as a planner and later in my own business, I worked with groups whose policies sometimes conflicted with laws or social justice issues, in locations under consideration or under contract for meetings. It was important to the groups to know the laws that might impact their meetings and whether or not they should even consider a destination. I worked with an attorney to develop clauses (sadly, lost to the ages since they were on paper, not even on a floppy disk!) about how the group and hotel would handle these issues if laws were passed after a ...

Work Ethic and Work-Life Balance Disconnect

When I read this article in the Sunday, June 19, 2016—Father’s Day—Washington Post business section, it reminded me so much of time with my dad, of blessed memory, schlepping around the state of Ohio to sell chickens! Like the younger Ted Gup’s experiences in helping at his Dad’s store, I too worked in the family stores—the Joe O. Frank Co./Tasty Bird Farms (also in Ohio)—where I learned to cut up chicken in no time flat and measure, from a huge block of Oleo, any amount requested … skills, alas, I’ve lost over the years but the work experience stayed with me.  My “work ethic” derives ...

Beyond the Tradeshow - Being Relevant (Part 4)

In my last blog post, we began walking through the five main stages which design the process of successful selling to planners. Click here for a recap of the discussion on Stages 1 and 2. Below we move on to Stages 3 and 4. And then we'll discuss Stage 5 in the final post in the series. Stage 3 - Listen We all listen. However, some of us are ACTIVE listeners and some of us are PASSIVE listeners. STORYTIME: A planner was conducting a site of a beautiful resort property for an upcoming incentive program—over breakfast with both the DOS and the NSM the ...

Tips for Ending Food Waste at Events

You want to cut back food waste at your events. You want to save money on your food budget. You want your choices to make this world a better place. Yet, the hospitality industry has set guest’s expectations high—the first person through a buffet line and the last both have access to the same amount and choices of menu items. As meeting professionals, we have been concerned about “how it will look” to see an empty spot in the buffet line or having just a few pieces of cheese on a platter. We valued overwhelming abundance at our events as signs ...