Meetings Today Blog

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Industry experts discuss a variety of topics specific to the meetings and events industry.


6 Dots to Connect to the Industry’s Future

That was the title, minus the number, of a session I delivered for an industry meeting in January. I agonized about what to include up to, during and after the session. What I wanted to say at the start was, “The industry’s future is bleak except for some hotel company owners, and maybe a few others. For the meetings and sales and marketing professions, for the service segment of the hospitality industry, we have exceptional challenges.” I believe that statement because I see jobs lost to automation, interest in big issues like safety and security wax and wane depending on the events of ...

Zeroing in on Event Waste

The 2015 Unitarian Universalist Association (UUA) General Assembly was held June 24-28th at the Oregon Convention Center with an impressive 4,502 participants, 6,634 hotel room nights, 98 exhibitor booths and 186 educational sessions. It was also held over several of the hottest days in Portland, Oregon, with the daily temperature rising above 100 degrees Fahrenheit.  One of the sustainable event targets for the Unitarian Universalist Association at their 2015 General Assembly was to, “hold a zero landfill waste event.” Not for the faint of heart, this worthy goal was very nearly met by assembly organizers and attendees, who fell just ...

5 Tips to Ensure a More Successful (and Enjoyable) Salary Negotiation

At some time in your career, you may have to negotiate for an increase in salary. For many this can be stressful and uncomfortable. Negotiation is a skill everyone can learn based on understanding the science behind the negotiation process. Following are five tips I've put together to help ensure a more successful, and possibly enjoyable, negotiation process. Tip #1: Prepare. When it comes to each and every negotiation one thing is clearly important—preparing! Preparing means having a game plan in place before negotiations begin and it also means doing so even if you know the other person well. It's been proven time ...

6 1/2 Practical Steps to Emergency Preparedness ... Right Now!

Right, there are many more steps that should have begun at the destination and site selection phase and while you planned your program. But we’re about to have a blizzard in the mid-Atlantic and northeastern regions of the United States and I’m guessing that some of you are both personally not prepared and, in my opinion, worse, have meetings that are going on now or scheduled over the weekend or early the week of January 25 and aren’t prepared. Your local media have told you some of the logical things—stock up on batteries, keep flashlights at the ready, have plenty ...

Planners vs. Suppliers: Why Can’t We All Learn Together?

Unable to stay for PCMA’s Convening Leaders 2016 in Vancouver this week, I did speak at and attend the Event Service Professional Association's (ESPA) Annual Conference and was thrilled to be with colleagues and friends to discuss the operational side of meetings. CSMs, or as we now call them Event Service Professionals (ESPs), are the lifeblood of what happens once sales turns over the contract and planners begin to put together the content and logistics of meetings. They’ve saved many a planner’s tush when the meeting specifications (“specs”) were completed on the plane to the meeting and turned in—even for meetings of 15,000, I hear—when the ...

32 Questions About the Industry

  There are so many things about which I wonder—and guess you might too—regarding our profession, industry, hotels, air travel and service. Ending the year and starting a new one with questions will stimulate our brains and perhaps give us new information in the answers some may have. If you have an answer to any of these questions, please share in the comments! Hotels and Decor: Why do hotels do cute flowers folds with facial tissues? Who uses the tissues that are in the folds? If they are all thrown away, isn’t this an anti-green practice? If the table/desk is right ...