News

July 2017

High-End Hotels Hit by Sabre Data Breach

Four Seasons, Hard Rock, Loews and Trump Hotels were among a list of companies affected by a recent data breach at Sabre, a third-party hotel reservations provider to thousands of hotel properties.

According to a press release from Four Seasons, “the incident involved unauthorized access to certain guest information associated with a subset of hotel reservations processed through Sabre’s SynXis Central Reservations System (CRS) from Aug. 10, 2016, until March 9, 2017.” Sabre confirmed it has contained the issue and revoked access for the unauthorized party, but some guest information may have been compromised.

Sabre said the unauthorized party was able to access payment card information for certain hotel reservations, including cardholder names, payment card numbers, card expiration dates and card security codes. In some cases the unauthorized party may have accessed guest names and contact information.

Information such as Social Security, passport or driver’s license numbers were not accessed.

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