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Friday with Joan

Our Industry’s Reputation
and Yours Are at Stake:
Help Is Needed!

When the meetings industry first introduced the CMP—referred to as “Certified Meeting Planner”—it was to help ensure that those who planned meetings be considered professionals.


As the program evolved, it became possible for suppliers in our industry to be tested and to receive the designation, which as a result was changed to “Certified Meeting Professional.”


For most of the years I’ve been in this industry, I’ve questioned the business practices that are considered “standard” or “normal” and sought evidence of those practices being ethical and professional... MORE

Q&A: Paul A. Greenberg on Hospitality Industry Ethics

For the first of two (or more) Friday With Joan articles on ethics, I chose to highlight this interview with Paul A. Greenberg, a journalist, professor of communications and former member of the hospitality industry who I had the privilege of working with on a meeting in New Orleans some years ago.


We’ve stayed in touch and had so many deep discussions about the issues facing the profession in which I continue to work and that Paul left, and about how to convey ethical principles... MORE


Should tax money for tourism, sports industries help pay for drainage, infrastructure? One city's struggle is all of ours.

#HispanicHeritageMonth: George Aguel's career shaped by father's passion for serving others (via Orlando Business Journal)

What’s Your Take?

Do you work for an organization with a written code of ethics?

  • Yes
  • No

Take the survey | View the results!

Additional Reading

Two Industry Attorneys Discuss Sexual Harassment Liability in the Meetings Industry (via Meetings Today)
Enlisting the services of an attorney is a key step in a plan to prevent and address sexual harassment within an organization and at meetings and events... MORE

Why It’s So Hard to Train Someone to Make an Ethical Decision (via HBR)
One of the conundrums of ethical decision making is that many moral decisions that are quite straightforward—even easy—to resolve in a classroom or during training exercises seem far more difficult to successfully resolve when confronted during actual day-to-day decision making... MORE

Recent Blogs

Mamas Don’t Let Your Babies Grow Up to Be Planners (MP3 + Lyrics)
When I decided to write the September 2018 Friday With Joan blog post with a headline inspired by Mamas Don’t Let Your Babies Grow Up to Be Cowboys and... MORE

Participant Safety Above All Else: On Water, Land or in the Air
Immediately upon hearing about the Branson, Missouri, duck boat catastrophe, in addition to feeling a profound sadness for the families, my risk management thinking... MORE

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