Why Diversity and Inclusion Matter to and for Hospitality, Tourism and Meetings

Why Diversity and Inclusion Matter to and for Hospitality, Tourism and Meetings
Joan Eisenstodt
March 2, 2018
It’s pretty easy to understand why people want to be included in all the activities at your conferences and in your facilities. And why it hurts so much when people are not. We need to be hospitable and welcoming in all that we do.

Marriott Planner Clash: What's Commission Got to Do With It?

Marriott Planner Clash: What's Commission Got to Do With It?
Joan Eisenstodt
February 2, 2018
Puerto Rico and Houston residents still suffer months after hurricanes devastated their communities. #MeToo hasn't gone away especially for housekeepers and others demanding "panic buttons." The flu is killing people across the US. With all that as a backdrop, let’s examine the extensive industry energy that is focused on Marriott’s reduction of third-party commission. It’s a greater amount of energy than I’ve seen directed toward the other issues.

#MeToo in Meetings and Hospitality: What's Next?

#MeToo in Meetings and Hospitality: What's Next?
Joan Eisenstodt
January 5, 2018
Policies of non-tolerance for bullying and harassment at meetings will do nothing unless they are actionable. Read these stories, the links and the Q&A article, and then tell us, what do you commit to do?

4 Ways to Strengthen Your Negotiating Skills

4 Ways to Strengthen Your Negotiating Skills
Joan Eisenstodt
December 1, 2017
Now is the time for year-end hotel and other contract negotiations. Here are some ways to strengthen your negotiating skills.

Can Meetings Help Alleviate a Major Healthcare Epidemic?

Can Meetings Help Alleviate a Major Healthcare Epidemic?
Joan Eisenstodt
November 3, 2017
Vivek Murthy, MD, MBA, the 19th Surgeon General of the United States wrote: "There is good reason to be concerned about social connection in our current world. Loneliness is a growing health epidemic." I believe that our industry—meetings and hospitality—can make a difference. Read on.

How to Network and Ethically Do Business in a Relationship Industry

How to Network and Ethically Do Business in a Relationship Industry
Joan Eisenstodt
August 4, 2017
Joan Eisenstodt shares some suggestions about how to build and keep relationships based on her own personal experience.

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