Sales May Sell But It’s Event Services That Brings Repeat Biz

Sales May Sell But It’s Event Services That Brings Repeat Biz
Joan Eisenstodt
March 6, 2020
I moved to Washington, D.C. in 1978. My first job here was as an association planner for the group's 10th anniversary meeting. Although I had planned meetings and events around the U.S. prior to my move, I wasn’t schooled or trained in the profession. On my first visit to the group's already-contracted hotel, I met with the sales manager and convention services manager and said, “Tell me everything.” They did and it was the beginning of my “love affair” with convention services and all they brought to the process and execution of meetings. This, I hope, brings more attention and respect and compensation to this critical profession in our industry, and more attention to ESPA.

Participant Safety Above All Else: On Water, Land or in the Air

Participant Safety Above All Else: On Water, Land or in the Air
Joan Eisenstodt
August 3, 2018
Immediately upon hearing about the Branson, Missouri, duck boat catastrophe, in addition to feeling a profound sadness for the families, my risk management thinking went into high gear.

Planners: Collaborate With Suppliers to Wow Your Attendees

Planners: Collaborate With Suppliers to Wow Your Attendees
Lynne Wellish
July 31, 2018
When starting out in the industry and learning to source and procure, I made the mistake of always asking how much things were—often overlooking other factors. I played a tug of war with all my suppliers, forgetting we had the same goal, a happy client and repeat business.

Why Would I Use a Speakers' Bureau?

Why Would I Use a Speakers' Bureau?
Lynne Wellish
March 21, 2018
You have a big event coming up and you’ve been tasked with lining up a mix of speakers that are educational, motivational and inspirational. Most importantly, they have to know your industry. Where do you start?

4 Ways to Strengthen Your Negotiating Skills

4 Ways to Strengthen Your Negotiating Skills
Joan Eisenstodt
December 1, 2017
Now is the time for year-end hotel and other contract negotiations. Here are some ways to strengthen your negotiating skills.

9 Ideas to Innovate Meeting Design and Delivery

9 Ideas to Innovate Meeting Design and Delivery
Joan Eisenstodt
June 2, 2017
Surprise and joy. These are the emotions I have felt when an educational experience, in particular one in a school or meeting setting, was creative and transitioned from the usual straight rows of chairs to a more audience-centric setting and from a lecture to an engaging, interactive experience.

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