Sales May Sell But It’s Event Services That Brings Repeat Biz

Sales May Sell But It’s Event Services That Brings Repeat Biz
Joan Eisenstodt
March 6, 2020
I moved to Washington, D.C. in 1978. My first job here was as an association planner for the group's 10th anniversary meeting. Although I had planned meetings and events around the U.S. prior to my move, I wasn’t schooled or trained in the profession. On my first visit to the group's already-contracted hotel, I met with the sales manager and convention services manager and said, “Tell me everything.” They did and it was the beginning of my “love affair” with convention services and all they brought to the process and execution of meetings. This, I hope, brings more attention and respect and compensation to this critical profession in our industry, and more attention to ESPA.

Our Industry’s Reputation and Yours Are at Stake: Help Is Needed!

Our Industry’s Reputation and Yours Are at Stake: Help Is Needed!
Joan Eisenstodt
October 5, 2018
For most of the many years I’ve been in this industry, I’ve questioned the business practices that are considered “standard” or “normal” and sought evidence of those practices being ethical and professional. I’ve looked to other professions—accounting, medicine, law, journalism, association management, counseling, among them—and saw that there were standards of conduct that must be adhered to in order to maintain one’s license to practice in that profession. No such thing exists for planning, sales, or convention services in our industry.

2017 Meetings Industry Hopes & Predictions

2017 Meetings Industry Hopes & Predictions
Joan Eisenstodt
January 6, 2017
At the end of 2015, I wrote a predictions blog that I never posted. I reviewed it at the end of 2016 and found, much to my dismay, too much was still true.

What's on Your Ballot?* VOTE Nov. 8 – Our Industry Matters!

What's on Your Ballot?* VOTE Nov. 8 – Our Industry Matters!
Joan Eisenstodt
October 7, 2016
“...As another election approaches, we all need to be informed as to where the candidates stand on issues important to our industry and how referendums on the ballot may affect us—whether positive or negative..." – Don Welsh, president and CEO, DMAI.

Pokémon Go (or No-Go) at Meetings

Pokémon Go (or No-Go) at Meetings
Joan Eisenstodt
July 13, 2016
If you have upcoming meetings and conferences, will you have a stated policy about the use of this popular app?

Professional Involvement: What's In It For You?

Joan Eisenstodt
December 4, 2015
From my memberships and, more from active engagement, I’ve gained experience and knowledge, friends, a support network and clients.

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