Are There Stupid Meeting Questions? It Depends!

Are There Stupid Meeting Questions? It Depends!
Joan Eisenstodt
April 5, 2019
You know the questions: "Where's the bathroom?" asks a participant standing under the restroom sign. Or you, the planner, asks "Who is the hotel's owner?" to which the response is "Why do you want to know?" To questions about making changes in meeting formats, the response is too often "We've always done it that way. Why change now?"

'Tis the Season: Ethics of Gifting & Entertaining

'Tis the Season: Ethics of Gifting & Entertaining
Joan Eisenstodt
December 7, 2018
Many of you will give or receive gifts or entertain or be entertained by those with whom you are doing business, have done business, referred business or one day may do business. What goes into your thinking when giving or accepting gifts?

Participant Safety Above All Else: On Water, Land or in the Air

Participant Safety Above All Else: On Water, Land or in the Air
Joan Eisenstodt
August 3, 2018
Immediately upon hearing about the Branson, Missouri, duck boat catastrophe, in addition to feeling a profound sadness for the families, my risk management thinking went into high gear.

Marriott Planner Clash: What's Commission Got to Do With It?

Marriott Planner Clash: What's Commission Got to Do With It?
Joan Eisenstodt
February 2, 2018
Puerto Rico and Houston residents still suffer months after hurricanes devastated their communities. #MeToo hasn't gone away especially for housekeepers and others demanding "panic buttons." The flu is killing people across the US. With all that as a backdrop, let’s examine the extensive industry energy that is focused on Marriott’s reduction of third-party commission. It’s a greater amount of energy than I’ve seen directed toward the other issues.

Planning for Contingencies: Site Selection to Contracting

Planning for Contingencies: Site Selection to Contracting
Joan Eisenstodt
October 6, 2017
Never in my life has writing about contingencies and contracts been so difficult! Read this please. Share it. RIGHT NOW! Just as we always say “it couldn’t happen here," it has—in multiple places in the US, Mexico and nearby islands, some U.S. territories.

8 Destination and Site Selection Tips Updated for Our Times

8 Destination and Site Selection Tips Updated for Our Times
Joan Eisenstodt
July 7, 2017
We have an obligation to be smart about and up to date on the issues that affect us. We also have an obligation to work with our business partners upfront on all the issues that may impact our meetings, no matter how difficult it may seem. To not do so can be costly in dollars and reputation.

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