What Women Want…From Their Hotels

After extensive research and surveys of many female meeting planners as well as individual business and leisure travelers, Hyatt has compiled a list of how hotels can better service the most well-traveled and discriminating customers, both male and female.

Whether you are planning a large conference or small board meeting, it’s important to know what’s at the top of the most commonly listed hotel requests from some of your most particular constituents. Here is a look at the top accommodations respondents were looking for:

  • Availability of frequently forgotten items (think toothpaste and razors).
  • Accommodations for healthy menu offerings (like smaller portions and gluten-free items).
  • Technology products (charging devices and input cables).
  • Comfortable bedding (pillows, sheets and mattresses).
  • Health and fitness facilities (that are well-maintained).
  • High quality bath and bed amenities.

Hyatt began its efforts to evolve and enhance the guest experience with an intensive 18-month effort that included more than 40 facilitated group discussions around the world. Because women are such a critical segment of the traveling population, Hyatt focused on creating service-based solutions for issues that many women face on the road.

While each feature was driven by insights from female travelers, Hyatt believes all guests (both male and female) can benefit from these new enhancements.

Submitted By: Stacey Edinger
Director of Sales and Marketing
Hyatt Regency San Francisco

blog comments powered by Disqus


Subscribe today to stay up-to-date on the meeting industry.

Check the boxes of the newsletters that interest you, enter your email, then submit the form.