Where Life, Death, Grief and Hospitality Connect

Where Life, Death, Grief and Hospitality Connect
Joan Eisenstodt
May 3, 2019
Now or next week, at a meeting or event where we are to network and enjoy ourselves—or perhaps in your office—someone, maybe you, are or will be grieving. Perhaps you have been asked, as I was, to help plan a life celebration for a co-worker or a friend or a family member. Because sometimes, just as we are asked to help plan joyous events, we are asked to help with end-of-life events.

Are There Stupid Meeting Questions? It Depends!

Are There Stupid Meeting Questions? It Depends!
Joan Eisenstodt
April 5, 2019
You know the questions: "Where's the bathroom?" asks a participant standing under the restroom sign. Or you, the planner, asks "Who is the hotel's owner?" to which the response is "Why do you want to know?" To questions about making changes in meeting formats, the response is too often "We've always done it that way. Why change now?"

Balancing Parenting and Caregiving While Working in Hospitality

Balancing Parenting and Caregiving While Working in Hospitality
Joan Eisenstodt
March 25, 2019
Those of you who are parents and work full or part time, from home or in a hotel or convention center or office—or those of you who are caregivers for someone—have multiple jobs. I do not know how you do it.

Marriott Planner Clash: What's Commission Got to Do With It?

Marriott Planner Clash: What's Commission Got to Do With It?
Joan Eisenstodt
February 2, 2018
Puerto Rico and Houston residents still suffer months after hurricanes devastated their communities. #MeToo hasn't gone away especially for housekeepers and others demanding "panic buttons." The flu is killing people across the US. With all that as a backdrop, let’s examine the extensive industry energy that is focused on Marriott’s reduction of third-party commission. It’s a greater amount of energy than I’ve seen directed toward the other issues.

Is Hospitality the Opposite of Hate?

Joan Eisenstodt
August 21, 2015
Why is it that our industry and those in it can’t do more to use hospitality for good and not just profit?

2013 to 2025: What does the future hold? A look at the World Future Society forecast

Joan Eisenstodt
September 18, 2013
Will face to face meetings finally be gone by 2025 or will they exist, inhabited by robots? Will the skills we have now be needed for work outside the meetings/hospitality industry? In what countries will the population be greatest? Who among us will predict our industry's future?

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