Omni Dallas Hotel concierge Kris Wood has been recognized by Les Clefs d’Or—the only international association of professional hotel concierges in the world. A concierge at the hotel for six years, Wood officially received his “keys of gold” this summer, signifying professionalism and experience, dedicated to superior guest satisfaction.
What service can you provide to groups that they normally might not receive?
I can provide recommendation on group and team building activities to best fit the interest of the group such as horseback riding at Texas Horse Park, private JFK Tours, teambuilding at Trinity Forest Adventure Park, paddle boarding at White Rock Lake and that’s just to name a few.
What are your bar or nightclub recommendations?
Candle Room, Town House, Theory, LaVue, Pazzo, Don’t Tell Supper Club.
Can you recommend a good place to take a stroll?
White Rock Lake, Trinity River Autobahn Center, Katy Trail.
Are there any quirky places we should check out?
Bishop Arts District and Deep Ellum neighborhoods.
What is an unusual request from a group you’ve had?
A group wanted a “TRUE TEXAS EXPERIENCE,” so I got them a reservation at Y.O. Ranch Steakhouse for dinner and then had Wild Bill of Wild Bill’s Western Wear open the doors to them and they all got personalized black felt cowboy hats with the Wild Bill’s logo branded into it.
A party of 12 wants to have dinner right away. What restaurant can accommodate last-minute requests of this size?
I would recommend Nick & Sam’s but the good thing about Dallas, we have restaurants everywhere. As a concierge you have connections at each one so if something does come up last minute, all you have to do is pick up the phone and make a call to get them in.
What’s a unique event that has taken place at your property?
The Omni Dallas teams up with Soup Mobile and on Christmas Eve we invite 500 homeless people into the Omni and let them experience a night in a hotel room.