As state and local government restrictions begin to lift in the wake of the COVID-19 pandemic, planners, hotels and CVBs are eager to get back to business in a way that is safe for both guests and employees.  

In order to ease the concerns that are lingering on many planners’ minds for what the future of live events might hold, some hotels and CVBs have offered meeting incentives for planners to help get meetings business back on the books. 

Check back here as we update this list of meetings and events concessions and packages as the industry ramps up to get back to business.

Associated Luxury Hotels International Offers 50% Attrition

Associated Luxury Hotels International (ALHI) is offering up to 50% allowable attrition on guest rooms and F&B for new business booked and arriving prior to December 31, 2020.

The offer is valid at more than 125 participating ALHI hotels and was released along with a Back to Business Travel Safety Guidelines document intended to support meeting and event planners in communicating with decision makers about resuming travel.

The guidelines were compiled with insights from U.S. Travel Association, Delos, meeting design advisors from Steelcase Event Experiences and ALHI member-hotel operations leadership working from federal, state and local guidelines, and are intended as a quick-resource guide across the travel experience, including new air travel protocols from major airlines and TSA.

Select Arlington Hotels Offer No Attrition Into 2021 

The Arlington CVB announced that it will offer no attrition into 2021, with partner hotels waiving attrition through March 31, 2021 (with the exception of Live! By Loews Hotel waiving attrition through December 30, 2020). Arlington partner hotels waiving attrition through March 31, 2021, include the Crowne Plaza Arlington, DoubleTree by Hilton Hotel Arlington DFW South, Hilton Hotel Arlington and Sheraton Arlington Hotel.  

These four properties are offering: 

  • No attrition on groups of 50 peak rooms or less through March 31, 2021. 
  • Triple Brand points for designated recipient based on brand loyalty program. 
  • $5 rebate to master account, based on consumed/paid guest room revenue. 
  • 20% discount in hotel outlets, excluding alcohol. 
  • 20% audiovisual discount on retail AV pricing. 

Live! By Loews Hotel–Arlington is offering: 

  • No attrition on groups of 50 peak rooms or less through December 30, 2020.  
  • $5 rebate to master account, based on consumed/paid guest room revenue. 
  • 20% audiovisual discount on retail AV pricing. 

“At the Arlington CVB, we are doing all we can do to help ease concerns for our group planners and a no attrition offer just made sense,” said Arlington CVB Vice President of Sales Chad Enloe in a press release. “We want you to feel confident about booking with us now more than ever and we hope this offer gives planners a little extra security in these uncertain times. We are here to help.” 

The Arlington CVB noted that restrictions apply, and that this offer does not apply to previous definite bookings or existing bookings.  

Visit Indy Waives Attrition Through 2020 

In partnership with Visit Indy, select Indianapolis hotels are offering zero attrition to groups that contract and actualize through the end of 2020. These hotels include: 

  • JW Marriott Indianapolis 
  • Indianapolis Marriott Downtown 
  • The Westin Indianapolis 
  • Hilton Indianapolis Hotel & Suites 
  • Embassy Suites Indianapolis Downtown 
  • Hyatt Regency Indianapolis 
  • Le Meridien Indianapolis 
  • Omni Severin Hotel  
  • Crowne Plaza Indianapolis Downtown Union Station 
  • Conrad Indianapolis 
  • Hyatt Place/Hyatt House Downtown  
  • The Alexander 
  • Courtyard by Marriott at the Capitol 

All of the hotels listed above, with the exception of Courtyard by Marriott at the Capitol, are less than a mile away from the Indiana Convention Center.

Benchmark Offers Zero Attrition and Other Initiatives

Benchmark Hospitality launched a strategic recovery initiative valid through March 2021 that offers a number of major concessions for meetings bookings, including no attrition or cancellation fees.

Named the Meeting Accelerator initiative, the program includes the following elements:

  • Flexible short-term bookings, relaxed attrition and cancellation fees, and 100% credit given on rebookings.
  • Meeting spaces at Benchmark properties will be restructured, focusing on long-term safety to align with conscious distancing and optimizing healthy hygiene practices.
  • To support independent planners, Benchmark will increase commissions on new business from 10% to 12%, with 7% distributed immediately upon booking.

According to Benchmark, following are the more-specific details of the Meeting Accelerator initiative.

Zero-Risk Clause

  • Zero attrition or cancellation fees will apply to contracted room and food and beverage revenue on new meetings scheduled through March 31, 2021, until 60 days in advance of arrival.
  • Zero risk in rebooking: A full, one-time rebooking credit will be extended to new meetings scheduled April 1, 2021-December 31, 2021, with a minimum cancellation notice requirement of 90 days in advance of arrival. Rebooked groups must be of equal or greater contracted revenue and be held by December 31, 2021.

Transformative Meeting Environment

Benchmark is including safe distancing and elevated hygiene procedures and safety protocols that include:

  • A Safe Environment: Safe social distance spacing, sanitizer stations, increased air purification and aroma therapies and staggered breaks coordinating event entry and exit timing.
  • A Safe Food and Beverage Program: Sustainable, nutritious and enhanced food safety culinary practices, complemented by local sourcing and cooperative partnerships, and skilled culinarians and mixologists.
  • Safe and Activated Breaks: Staggered refreshment breaks with mindful programming; from guided breathing exercises and yoga to brain teasers and flash mob dances to stimulate energy and engagement.
  • Safe and Healthy Teambuilding: Unique physical, social and creative experiences to enrich individual and collective minds, bodies and souls, delivered in a safe and secure environment.

Benchmark Hospitality operates a portfolio of more than 80 properties across three continents, including Benchmark Resorts & Hotels; its lifestyle and luxury Gemstone Collection; and Benchmark Conference Centers. Benchmark is also an investor in etc.venues, a provider of contemporary city center venues for meetings, signature events and conferences.

Find more information about the Meeting Accelerator initiative here.

This article was updated May 29, 2020.