Risk Management

September 2018

Major hotel chains are introducing so-called “panic buttons” to help ensure the safety of their workers. And while the term “panic button” may indeed evoke a highly descriptive tone, Marriott International at least would like everyone to refer to them by the less alarming moniker Associate Alert Devices. The technology is also referred to as Employee Safety Devices (ESD) and it is being rolled out at hotels across North America.

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