LOS ANGELES/SAN GABRIEL, Calif.
The Sheraton Los Angeles San Gabriel opened east of Downtown Los Angeles, offering 288 guest rooms and suites—with design inspired by the destination’s Spanish Mission history—and a local tech twist.
With the growing Chinese-speaking population of San Gabriel, Calif., in mind, the hotel partnered with Chinese social media service, WeChat (ID: sheraton_san_gabriel), allowing staff to interact with customers in real time while becoming the first Sheraton to offer WeChat pay and Alipay.
The hotel will also be the first to debut service robots from autonomous mobile company Aethon, programmed to guide guests through the hotel with GPS capabilities and deliver room service.
Guests at the Sheraton Los Angeles San Gabriel will be greeted by one “wayfinding,” four-foot high, friendly-looking TUG robot, and a fleet of seven will use the service elevators to deliver items to guests such as luggage, meals and linens. The robots are programmed to ring guest room phones on arrival.
English and Mandarin-speaking travel agents are also on-hand to organize tours.
Memorable Meeting and Event Space
For meetings, the Sheraton Los Angeles San Gabriel offers 19,000 square feet of indoor and outdoor function space, including the 11,341-square-foot Grand Imperial Ballroom with 27-foot-high ceilings. The ballroom can accommodate up to 800 guests for banquets, including catering and social events.
Groups can utilize 10 additional meeting rooms on-site and an outdoor Garden Terrace for 100-person receptions. The meeting rooms are designed to accommodate 10 to 50 people and include 50-inch LED screens, as well as environmentally friendly lighting for customized meetings and breakout space.
Culinary Highlights and Other Amenities
The culinary experience is also a main focus for the hotel. Prime Steakhouse and Bar, led by Executive Chef Joseph Mills, serves prime steaks alongside fresh herbs and fruits, and award-winning wine.
Meanwhile, modern Sichuan cuisine is on the menu at Ba Shu Feng, a well-known Chinese restaurant making its U.S. debut at the hotel in March 2018. Dishes will incorporate garlic and chili pepper.
The hotel lobby also hosts Afternoon High Tea every Friday through Sunday afternoon. Additional amenities include a 24-hour fitness center with yoga space, full-service spa and Sheraton Club Lounge.
“Bringing this level of luxury accommodation and service was a huge area of opportunity for the San Gabriel Valley,” said Wanda Chan, general manager of the property. “With its affluence, rapid economic growth and cosmopolitan international flavors, our associates are proud to be part of and to serve this community and will work hard to be the premier lodging, dining and meeting destination in the area.”