We navigated the worst (to date) of COVID. Now, with staffing shortages at destinations and venues (hotels, convention centers, offsite spaces) and among planners—and cities and spaces booked solidly (or steadily) from postponed and new meetings—there is pressure to rush the selection process to ensure the dates, spaces and conditions we need. But what is left unasked at the start can lead to chaos in the contracting and planning processes.
Basics—rates, dates and space—are often the only things covered in limited and some electronic RFPs. Thus those items and the desire for the “best” concessions are too often the only focus. But having limited information doesn’t reveal distinctions needed for meetings and groups. Unasked questions and lack of thorough information on websites can lead to planning errors at best or lawsuits resulting from contractual errors or harm to participants at worst!
Join Meetings Today and experienced meeting practitioner Joan Eisenstodt, who continues to see the results of assumptions made because of short-cuts taken, for this informative, free one-hour webinar that will reinforce the need for robust site inspections to ensure the quality and reduce liability to host organizations and business event planners.
By participating in this webinar, attendees will:
- Explore questions concerning safety, security, staffing, accommodation and alignment of organizational principles at destinations and venues, and about brand, ownership and management of meetings and events.
- Learn techniques to dig deeper when little information is provided or readily available.
- Develop greater confidence to ask what they may think is obvious but is often overlooked.
Joan Eisenstodt, an Ohio native founded Eisenstodt Associates, LLC, a DC-based meeting consulting and training company in 1981. Joan has immersed herself in the hospitality industry and is considered one of its most knowledgeable, inclusive, and ethical practitioners. Joan serves as a hospitality industry expert witness in disputes often involving event attrition and cancellation, most recently in 2021 and 2022 in COVID-related cases.