Shangri-La Hotels and Resorts today announced the appointment of Oliver Bonke as president and chief operating officer.

Kristen Thompson has been appointed director of sales & marketing of Rosewood Baha Mar, which will open in 2018.

Robert Dorr was named director of sales and marketing for The Chattanoogan, a Benchmark Resorts & Hotels property.

Planners should develop and maintain a body of knowledge in their organizations.