
March 07, 2012
Carolyn Bartels, Hotel Teatro - Denver
What service can you provide to groups that they normally might not receive? My first job and most important service as concierge at

March 07, 2012
William Sutton, InterContinental - San Francisco
What service can you provide to groups that they normally might not receive?We are very proud of our concierge team, who are an amazing resource for

March 07, 2012
Mary Stamm, Rosewood Mansion on Turtle Creek - Dallas
What service can you provide to groups that they normally might not receive? We provide truly personalized service. Whatever groups want to

March 07, 2012
Jose Acevedo, The Seagate Hotel & Spa - Delray Beach, FL
What service can you provide to groups that they normally might not receive?The Seagate Hotel & Spa is able to organize team building activities

March 07, 2012
Joey Battaglia, J.W. Marriott L.A. LIVE - Los Angeles, CA
What service can you provide to groups that they normally might not receive?As we are located directly across from STAPLES Center, Nokia Theatre L.A

March 07, 2012
Heather Rogers, Four Seasons Hotel Seattle - Seattle, WA
What service can you provide to groups that they normally might not receive? I think the fact that our concierge desk is open seven days a week, from

March 07, 2012
Gordon Berry, Loews Coronado Bay Resort - San Diego, CA
What service can you provide to groups that they do not normally receive?This is a great question because I really enjoy the times our guests allow

March 07, 2012
Dan Sotelo, InterContinental Mark Hopkins - San Francisco
What service can you provide to groups that they normally might not receive? I think that we provide a more professional/caring and experienced team

March 07, 2012
Dan Sakuta, Renaissance Vinoy Resort & Golf Club - St. Petersburg, FL
What service can you provide to groups that they normally might not receive?We offer a new program called Vacation Like a Local.

March 07, 2012
Charisse Fazarri, Mandarin Oriental - San Francisco
What service can you provide to groups that they normally might not receive? With enough advance notice we can arrange for night

March 07, 2012
Amanda Bloyen, The Shores Resort & Spa - Daytona Beach Shores, FL
What service can you provide to groups that they normally might not receive?One of our signature amenities are our Oceanside fire

March 07, 2012
Baltimore Steps Closer to Conv. Center Expansion
BALTIMORE A $900 million proposal to build a downtown sports and entertainment arena linked to an expanded Baltimore Convention Center would
March 07, 2012
Good News in Carlsbad
Acclaimed French chef Pascal Vignau has been named executive chef of Hilton Carlsbad Oceanfront Resort & Spa, set to open this July directly
March 07, 2012
ASAE Annual Opening with Political Powerhouses
WASHINGTON, D.C. More than 5,000 nonprofit and association professionals are expected to attend the 2012 ASAE Annual Meeting & Exposition in
March 07, 2012
Borgata Refurb Revealed
Borgata Hotel Casino & Spa has unveiled details of its $50 million room redesign project. Scheduled for completion in July, the update will
March 07, 2012
HSMAI Meet Format Extends to All 2012 Events
Building on the successful debut of The Hospitality Sales and Marketing Association International’s MEET National in September—which
March 06, 2012
Jim Gross
Jim Gross brings more than 30 years of experience in the hospitality industry to his new position as general manager of the Sir Francis Drake Hotel
