Omni's Big Brand and Customer Experience Refresh, With Dan Surette

Dan Surette, chief sales officer for Omni Hotels & Resorts, explains how the privately owned hotel company is placing a premium on the customer by working with global experience transformation company Materials Plus on a $1 million project to create two signature employee training programs that focus on personalization.

Being Present, Planning for Pleasure, and Using Your Intuition

How do we focus more on being, rather than doing? Christine Renaud, CEO of Braindate by e180, shares her perspective on the elements she leverages to live a more present, balanced life: intuition, energy and pleasure.

Podcast sponsored by JW Marriott Miami Turnberry Resort & Spa.

Multifaceted Meetings Industry Veteran "Shimo" Shimasaki Bids Adieu

The meetings industry is losing a vast reservoir of institutional knowledge with the retirement of Christine "Shimo" Shimasaki. Meetings Today's Tyler Davidson caught up with Shimo shortly after the retirement announcement to discuss her 40 years in the meetings and hospitality industry, advice for those just starting out, as well as her post-career plans.

Sustainability Shines at Georgia World Congress Authority

Meetings Today’s Tyler Davidson sat down with Shavannia Williams, director of strategic partnerships for Georgia World Congress Authority, to see how the organization’s “People, Planet, Performance” motto can inspire meetings and conventions.