In April 2023, Joan Eisenstodt guided us through a recalculation of site selection and how to determine what to consider rather than just “rates-dates-space.” You can watch and listen here.
Consider: What’s the worst thing that’s ever happened at one of your meetings or events? Speaker no-shows? Late or inaccurate break set and food? Guests displaced to another hotel? Illness or death of a participant? Food poisoning or allergic reaction? Over-drinking consequences?
Because of COVID, our duty of care concerns increased, but planners may still believe it’s the responsibility of venues to provide for risk anticipation and management of emergencies. Let’s combine all we’ve learned from experience; what the industry learned because of COVID; and what a major association was willing to tell us about an active-shooter situation, and better prepare.
Join Meetings Today and meetings industry icon Joan Eisenstodt for this free one-hour webinar that will open your thinking and help you better prepare for multiple risks and contingencies.
By participating, you will:
- Reconsider RFP questions to include when selecting destinations and sites.
- Enhance realization and comprehension of responsibilities.
- Strengthen abilities to write a risk and contingency plan coordinated with venues and vendors.
Prior to the session, please send specific questions to Joan at firstname.lastname@example.org with “August 30 Webinar” on the subject line. She will try to address issues raised before and during the presentation.
Earn CEUs: The Events Industry Council has reviewed the learning objectives of this activity and has indicated that attendees will receive 1 CE hours in the Risk Management Domain of the CMP or CMP-HC Standards.
Joan Eisenstodt, an Ohio native founded Eisenstodt Associates, LLC, a DC-based meeting consulting and training company in 1981. Joan has immersed herself in the hospitality industry and is considered one of its most knowledgeable, inclusive, and ethical practitioners. Joan serves as a hospitality industry expert witness in disputes often involving event attrition and cancellation, most recently in 2021 and 2022 in COVID-related cases.