Laurie Sharp shares tips, insights and use-case scenarios from her conversation with European luxury experience consultant Victoria Taylor that can help you stay on top of current trends and approach your events in a more customer-centric way.
From chatbots and virtual assistants to geolocation and language translation, meeting professionals are using AI to lower costs, create efficiencies and design more fluid customer experiences.
Abbreviations like “CMP,” “MICE” or “CVB” may seem second-nature to many long-serving meetings professionals, but for newer entrants they can be confusing. These are some of the most-used industry acronyms, what they stand for and why they are important.
Eight tips and trends from Hilton Vice President of Wellness, Retail and Leisure Operations Jessica Shea on how to maximize well-being during group business travel.
Following are 10 data protection tips that, while never being 100% secure, will at least get you and your organization thinking about the security of your data and that of your partners and clients in a very unsecure time.
To help meeting and event planners, Lori Weitzner created 10 Color Worlds and worked with the Hello! Destination Management to bring them to life in event spaces. Here are 10 Color Worlds and the feelings they can evoke, to help get you started.
Travel fatigue and jet lag are unfortunate realities of working in the meetings and events business. Here are some techniques and practices that can help make them more manageable.