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Read More Articles by Jolene Jang

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Jolene Jang

Jolene Jang, an Asian-American ambassador, is a member of the Asian Pacific Islander (APIEventProfs) Event Professionals community. APIEventProfs addresses the lack of API voices and representation. Through advocacy and allyship, it strives to ensure visibility, inclusion and belonging by elevating API professionals through content, education and community building. www.linkedin.com/groups/14029754

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Read More Articles by Joan Eisenstodt

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Joan Eisenstodt
Contributing Blogger, Friday With Joan Author and Industry Expert

Joan Eisenstodt, an Ohio native founded Eisenstodt Associates, LLC, a DC-based meeting consulting and training company in 1981. Joan has immersed herself in the hospitality industry and is considered one of its most knowledgeable, inclusive, and ethical practitioners. Joan serves as a hospitality industry expert witness in disputes often involving event attrition and cancellation, most recently in 2021 and 2022 in COVID-related cases.

Photo of attendees at CEMA Summit 2024 interacting with balloons during a session.

Engagement Without Barriers: How CEMA 2024 Wove in Inclusivity

Two members of APIEventProfs, the Asian Pacific Islander Event Professionals group, detail the inclusion successes of CEMA Summit 2024.

Contract graphic.

Joan Eisenstodt’s Key Contract Concerns as In-Person Meetings Begin to Resume

Meetings industry veteran Joan Eisenstodt shares her must-know contract tips as meetings and events consider going in-person again.

How to Select a Speaker for a Virtual Meeting

With virtual meetings supplanting face-to-face meetings in the COVID-19 era, meeting planners need to select speakers for their virtual events wisely. Joan Eisenstodt asked three speaker veterans what questions they should ask and criteria to consider when selecting a virtual speaker.

Accessibility Experts Share Advice for Meeting and Event Planners

Two accessibility experts chime in with their top concerns about how attendees with disabilities can be equitably served after major hotel and meeting facility COVID-19-related changes are implemented.

Key Considerations for Planning a Virtual Association Meeting

Meeting planners must carefully consider some very important questions when making the move toward virtual meetings as a replacement for face-to-face events. Read more.

A Coronavirus Communication Lesson From the API Community

Not since 9/11 has the meetings and events industry faced a crisis as severe as coronavirus, the impact of which is surpassing that national nightmare. With meetings and events cancelled on a massive scale, I thought an example of how to communicate effectively was in order. Read more.

Why Convention Service Managers Deserve Our Respect

Convention service managers and event managers are the glue that keeps meetings running, facilitating the relationship between sales and meeting planners. Here are some stories from veteran CSMs on their challenges, successes and why they deserve our respect. Read more.

Hospitality Industry Veterans Share Their Sabbatical Stories

Meetings Today blogger Joan Eisenstodt interviews hospitality industry professionals to share their stories about sabbaticals. From highly structured to relatively no structure, there is a wide variety of sabbatical formats. Learn more.

What Meetings Professionals Do When They Retire

When people retire—or reach a certain age and still working—the industry forgets to ask for input about who we were and what that means now.

6 Meetings Industry Vets Share Why They Don’t Retire

Meetings industry veterans provide ways to keep knowledge and history in organizations and in the industry. They discuss how to retain talent as well as to identify new talent to mentor and nurture.

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