Visit San Antonio made key promotions in elevating its internal staff involved in critical organizational functions and welcomed Terry Jon Pritchard on staff to manage the CVB’s top-producing Texas-area market. 

Gencom announced the sale of etc.venues to Convene, a hospitality company that designs and manages premium meeting and event spaces.  

As chief operating officer for Visit Orlando, Bass will be responsible for the oversight of internal operations, leading and implementing Visit Orlando’s strategic initiatives and annual business plans.

New Discover Santa Clara President & CEO Christine Lawson brings 30 years of travel industry experience to the DMO, including executive and senior vice president positions with Aparium Hotel Group, Cvent and Loews Hotels. 

Reporting to the director of sales and marketing, Mertz will oversee catering and conference services for the 545-room hotel, home to several major annual conferences in Dallas.

Iannucci-Guay comes to CTMEETINGS from the Sheraton Hartford-South Hotel in Rocky Hill, Connecticut, where she was sales manager. 

In addition to the launch of Virgin Hotels Collection, the year ahead will bring the opening of Virgin Hotels in New York, Glasgow and the highly anticipated Son Bunyola Hotel in Mallorca’s UNESCO World Heritage Site. 

Riggs will lead global sustainability initiatives to manage and implement emissions reduction strategies across the organization.

Following Southwest Airlines’ meltdown over the holiday travel period, CEO Bob Jordan shared steps the company is taking to prevent another operational disaster. 

A breakdown of statistics related to the Federal Aviation Administration’s (FAA) national ground stop shows what could happen if another is to occur and the possible obstacles planners and attendees may face.